Aliyah Booker

United States of America

About Me

Highly motivated and results-driven IT Support Specialist with a proven track record of swiftly resolving technical issues and enhancing user experience. Skilled in diagnosing and troubleshooting software, hardware, and network problems across multiple platforms, including Windows and MacOS. Adept at utilizing remote support tools and ticketing systems to provide timely, efficient solutions. Known for strong problem, solving skills, clear communication, and a customer-first approach, ensuring positive outcomes in every interaction. Committed to maintaining high standards of IT performance and continuously improving operational efficiency, with a focus on achieving measurable results and delivering exceptional service.

Overview