About Me
Professional with a master’s degree in software engineering. A smart and critical thinker with the ability to learn new concepts quickly, while implementing new ideas with a creative approach. Ability to work both collaboratively and independently in a fast-paced workplace while managing multiple priorities in a deadline driven environment. Organized with the ability to plan and prioritize tasks efficiently providing quality service. With strong background as Production Support Engineer for Oracle database product. Worked on fast growing agile development environment within teams internally and client-side. Used interpersonal and communication skills in all interactions, enriching team collaboration and customer relationships. Collaborated with developers and performance engineers to enhance support readiness and identify performance bottlenecks. Involved in business processes to understand and enhance the process of improving the business user experience and revenue. Communicating with clients efficiently and resolving the production issues at the earliest