About Me
Hi! My name is Ilsa, I am a driven and detail-oriented Public Administration and Governance student at Toronto Metropolitan University, passionate about governance, policy, and community engagement. With hands-on experience in quality control, retail, and customer service, I thrive in fast-paced environments that require precision, adaptability, and strong communication skills. Previously, I gained valuable customer service and operational experience in retail and volunteer roles, demonstrating my ability to manage transactions, assist clients, and support organizational efficiency. Passionate about making a positive impact through public service and governance, I am eager to leverage my skills in policy, administration, and operational efficiency to drive meaningful change.