About Me
Dedicated Customer Success Specialist with over 10+ years of experience in customer service, client relationship management, and training. Adept at fostering strong customer relationships, resolving complex issues, and driving retention through personalized support and strategic engagement. Proven ability to analyze customer needs, implement effective onboarding programs, and collaborate cross-functionally to optimize customer experiences. Skilled in process improvement, stakeholder management, and training facilitation, with a track record of enhancing satisfaction scores and operational efficiency. Passionate about delivering impactful solutions that drive customer success and long-term business growth.
Overview
Degree Level
Associate of Arts (A.A.)
Graduation Date
1996
Desired Job
Customer Success
Desired Job Type
Full Time
Skills
No items found.
Notable History
Browse Portfolio
Open Site
Portfolio loading...
If it doesn't load in a few seconds, there's some issue. Try to message the freelancer to let them know!
Access Denied.