About Me
I am a recent graduate from California State University, Fullerton, where I earned a Bachelor’s Degree in Business Administration with a concentration in Marketing and Information Systems. My academic background bridges the gap between data-driven decision-making and creative marketing strategy, giving me a well-rounded foundation to thrive in today’s dynamic business environment. Throughout my coursework, I gained practical skills in analyzing consumer data, evaluating campaign performance, and using digital tools to optimize marketing efforts. Alongside my academic background, I have over six years of experience in customer-facing roles at Sprouts, Old Navy, and Chipotle, where I helped improve operations, enhance customer experience, and drive measurable business results. At Sprouts, I maintained a 95%+ high customer satisfaction scores and regularly shared frontline insights that helped optimize product placement and promotional strategies. At Old Navy, I was a top-performing sales associate, consistently exceeding sales goals and awarded the top performer in brand credit card and loyalty program enrollments by effectively communicating value to customers. At Chipotle, I contributed to service efficiency and team coordination, gaining hands-on experience in streamlining operations and maintaining quality in a fast-paced environment, all key elements for a consistent and scalable brand experience. These roles gave me firsthand experience in transforming customer interactions into business insights, while reinforcing the value of communication, empathy, and data-driven thinking. I'm passionate about using data to improve engagement, strengthen brand performance, and support strategic growth. I'm currently exploring opportunities in marketing analytics, business analytics, digital marketing, or related fields.