Poland

About Me

Customer Support Specialist with 1.5+ years of hands-on experience in the iGaming industry. Proven ability to manage high volumes of player interactions via LiveChat and ticketing systems (JIRA, Zendesk). Skilled in resolving PSP-related issues, verifying KYC/AML compliance documents, handling payment disputes and chargebacks, and delivering VIP-level support. Strong communicator with a track record of reducing response times, improving team workflows, and collaborating across departments (Payments, Risk, Compliance).

Information

tarasevichnikita22@gmail.com
Awaiting applicant email.
Awaiting applicant resume.

Overview

Degree Level

Bachelor of Science (B.S.)

Graduation Date

June, 2021

Desired Job

Support Specialist, Payments, KYC/AML, VIP Support, QA

Desired Job Type

Full Time

Skills

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Adaptability/Flexibility
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Attention to Detail
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Creativity/Innovation
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Leadership Potential
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Problem-Solving
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Time Management

Notable History

Browse Portfolio

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