About Me
Customer Support Specialist with 1.5+ years of hands-on experience in the iGaming industry. Proven ability to manage high volumes of player interactions via LiveChat and ticketing systems (JIRA, Zendesk). Skilled in resolving PSP-related issues, verifying KYC/AML compliance documents, handling payment disputes and chargebacks, and delivering VIP-level support. Strong communicator with a track record of reducing response times, improving team workflows, and collaborating across departments (Payments, Risk, Compliance).
Information
tarasevichnikita22@gmail.com
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Overview
Degree Level
Bachelor of Science (B.S.)
Graduation Date
June, 2021
Desired Job
Support Specialist, Payments, KYC/AML, VIP Support, QA
Desired Job Type
Full Time
Skills
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Adaptability/Flexibility
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Attention to Detail
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Creativity/Innovation
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Leadership Potential
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Problem-Solving
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Time Management
Notable History
Browse Portfolio
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