About Me
Analytical and results-driven Reporting and Workforce Management Analyst who recently finished a Master’s in Data Science. I bring a strong background in call center performance reporting, automation, and workforce planning. Skilled in Excel (Power Query, PivotTables), Talkdesk reporting, and SQL-like custom functions, with experience developing predictive models and turning data into actionable insights. I’m passionate about streamlining reporting processes and supporting strategic decision-making through data. Looking for opportunities to grow within a dynamic, data-driven environment.
Overview
Degree Level
Master of Science (M.S.)
Graduation Date
December 2025
Desired Job
Data Scientist
Desired Job Type
Full Time
Skills
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Adaptability/Flexibility
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Attention to Detail
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Communication (Written & Verbal)
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Critical Thinking
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Problem-Solving
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Teamwork & Collaboration
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Time Management
Notable History
Career Pivoter
Browse Portfolio
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