Richard Castro

United States of America

About Me

I am an experienced professional with a strong background in compliance, system administration, and project management. My expertise spans regulatory compliance, policy development, and optimizing operational workflows. At Iyovia Inc., I refined business operations, reinforced compliance, and led strategic projects, contributing to a 61.11% annual productivity increase. My technical proficiency includes ServiceNow administration, ITSM implementation, and data-driven decision-making. I thrive in team environments, mentoring colleagues, streamlining processes, and enhancing efficiency. Passionate about leveraging technology to drive innovation, I am committed to continuous improvement in every role I undertake.

Overview