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Sharniqua Harris
About Me
Aspiring Human Resources Professional With over a decade of experience in customer service, technical support, and administrative operations, I thrive in environments that require precision, collaboration, and a proactive approach to problem-solving. My current role as a Service Desk Analyst at Quality Technology (CMS) has honed my skills in process optimization, stakeholder engagement, and data analysis, making me a go-to resource for delivering exceptional solutions. As I pursue my Bachelor's degree in Human Resources at Southern New Hampshire University, I am channeling my passion for people-centered processes into transitioning into HR roles. My academic background in Human Resource Administration, coupled with hands-on expertise in service desk operations, positions me to bridge the gap between technology and employee engagement. I excel at managing complex projects, maintaining compliance, and fostering relationships across teams whether it’s creating efficient onboarding strategies, enhancing employee experiences, or leveraging technical tools to streamline operations. My strong organizational and interpersonal skills ensure I deliver results that drive business success and employee satisfaction. If you're seeking someone with a unique blend of technical expertise and HR insight, who is committed to continuous growth and leadership, let’s connect. Together, we can optimize processes and empower teams to thrive!