About Me
Dynamic and results-driven professional with a proven track record of optimizing business processes, enhancing team performance, and delivering exceptional customer experiences across operations, healthcare, retail, and academic environments. Skilled in data analysis, cross-functional collaboration and knowledge management, with demonstrated success in creating SOPs, mentoring team members. I have been recognized for leadership, adaptability, and a commitment to continuous improvement, supported by strong technical proficiency in Microsoft Office Suite, Kaggle, and documentation systems. I was promoted based on performance and consistently exceeded key performance metrics, including a 120% success-to-peer rating in success and also assisting with retention efforts leading to an 18% increase. Committed to continuous growth and improvement in my career while simultaneously bringing value, grit, and reliability to a team environment.