Teja Sunkara

United States of America

About Me

IT Support Engineer with 2+ years of experience resolving user tickets, supporting endpoint systems, and troubleshooting Mac/Windows hardware and software issues. Proficient in remote remediation, ticket triage, VPN/DNS debugging, and VoIP device setup. Familiar with documenting fixes, shift-based support, and working across ticketing systems like Jira. CompTIA A+ certified, with a strong service-first mindset and ability to stay calm under pressure.

Information

tejasunkara2508@gmail.com

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Overview

Degree Level

Master of Science (M.S.)

Graduation Date

May 2025

Desired Job

Technical support Engineer

Desired Job Type

Full Time

Skills

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Adaptability/Flexibility

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Attention to Detail

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Communication (Written & Verbal)

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Creativity/Innovation

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Critical Thinking

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Leadership Potential

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Problem-Solving

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Project Management

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Teamwork & Collaboration

Notable History

Browse Portfolio

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