Zaniya Fletcher

United States of America

About Me

In my current position, I am dedicated to delivering exceptional customer service while efficiently managing order fulfillment and customer acquisition. My role involves assisting customers, processing orders, and ensuring a smooth shopping experience. I am proficient in navigating complex systems, handling customer inquiries, and providing clear, timely communication to meet customer needs. By focusing on order accuracy, inventory management, and problem resolution, I contribute to the overall success of the team and uphold Walmart's high standards for service and satisfaction. In addition to my role at Walmart, I am pursuing an Accounting degree at Wayne County Community College. My academic focus has allowed me to strengthen my skills in data analysis, financial reporting, and administrative tasks, all while utilizing Microsoft Office tools such as Excel, Word, and PowerPoint to complete coursework and projects. This education has equipped me with the foundation needed for future roles in administrative support, data entry, and business operations. Beyond my professional and academic pursuits, I hold certifications in CPR/AED and as a chauffeur, underscoring my commitment to responsibility, safety, and professionalism. In my personal time, I am passionate about self-improvement, working out, and expanding my transferable skills, which I believe can positively influence both my personal and professional growth. I also enjoy solving puzzles, crafting, and experimenting with new recipes in the kitchen. I am eager to leverage my skills and passion for customer service and administrative support in a dynamic work environment, where I can continue growing and contributing to the success of the organization.

Overview